Privacy Policy
At ArcSeven Labs, we believe privacy is the foundation of digital trust. This policy outlines how we handle your data with care and transparency.
Data Controller: Reece Jack Turner
Trading as: ArcSeven Labs
ICO Registration: ZC115333
Privacy Contact: privacy@arcsevenlabs.co.uk
Information We Collect
We only collect information you voluntarily provide to us. We do not use cookies, analytics trackers, or any third-party tracking scripts on this website.
Contact Form
Your name, email address, project type, and message when you submit an enquiry.
Email Correspondence
Any information you share when contacting us directly at privacy@arcsevenlabs.co.uk.
How We Use Your Information
Your information is used solely to respond to and manage your enquiry. Specifically, we use it to:
- Respond to your project enquiry or question.
- Communicate with you about services you have asked about.
- Follow up if you have expressed interest in working together.
We will never sell, rent, or share your personal data with third parties for marketing purposes.
Data Security
We treat your data with the same care we apply to our work. Contact form submissions are delivered via encrypted SMTP and are never stored in a third-party database. Our website is hosted on a private VPS in the United Kingdom.
Your Rights
Access
Request a copy of the personal data we hold about you at any time.
Correction
Ask us to update or fix any inaccuracies in your personal information.
Erasure
Request that we delete your data from our systems entirely.
Retention & Legal Basis
We process your data on the basis of legitimate interests — to respond to business enquiries you have initiated. Where you have explicitly submitted our contact form, we process your data on the basis of consent.
We retain contact form submissions and email correspondence for up to 2 years, after which they are securely deleted. If we enter into a client relationship with you, we may retain relevant communications for the duration of that relationship plus 6 years in accordance with UK business record-keeping requirements.
If you have concerns about how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO). Our ICO registration number is ZC115333.
Have questions about your data?
We're happy to clarify anything in this policy.